Customer care
PIMS service division is fully committed to customer care.
Dedicated customer care
The division is exclusively dedicated to the servicing and repair of all types of pumping equipment, waste treatment and electro-mechanical plant from all UK manufacturers. As part of the Xylem, an organisation with an enviable track record in the UK water industry spanning more than four decades, we offer a total maintenance concept. With this in-depth knowledge and understanding of a highly specialised industry, combined with the very best in technical expertise and mechanical back-up, Xylem has the true capability to ensure that your equipment is maintained to the most exacting standards.

PIMS service offers:
Xylem Choice of contracts
Xylem Dedicated account managers
Xylem Preventative maintenance programme
Xylem Spares and repairs in house
Xylem All equipment types
Xylem 24/7 emergency response
Xylem Xylem
Product selector
Let us help you to find the right solution for your pumping and pump servicing requirements»
Emergency call out hotline 0800 009 3611